I would recommend that you always check for a serial number when someone delivers your appliance. It’s possible someone removed the sticker before you purchased the item. In the end, LG couldn’t help you locate your serial number. But who knows? This may just be a simple misunderstanding. If I didn’t know any better, I’d say LG is offering a rebate but making it impossible to redeem because it’s hidden the serial number. I’m as frustrated as you are by this case. ★ Travel better! Subscribe to Elliott Confidential, our email newsletter. An LG representative also told you that normally the serial number is on a sticker on the door. Apparently, you can find the serial number on an exterior side panel. I did, however, find information about pedestal serial numbers online. But it only shows you where they are for washers and dryers, but not for pedestals. LG has a helpful website where it shows you how to find the serial number on your appliance. LG offered you a $500 rebate for your appliances, and it should have given you one by now. I have been trying to submit my application for the rebate for over two weeks. They gave me a number to call, but that just referred me back to the LG website. I went to Home Depot, where I bought the appliances, and they couldn’t help me. There are no other stickers on the pedestal. I’ve sent LG a photo of the sticker, but a representative told me it wasn’t the serial number. ★ Got a consumer problem? Here’s how to get free help. LG says the serial number for the pedestal is incorrect. I bought a washer, dryer, mini-washer, and pedestal from LG recently and applied for a $500 rebate. His deadline for submitting the rebate is tomorrow. But LG doesn’t recognize his serial number. After Ralph Pack buys several appliances from LG, he submits a request for a rebate.
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